Terms and Conditions and Hotel-Related Services

CANCELLATION AND CHANGES TO YOUR RESERVATION

1. The amounts paid constitute a down payment, not a deposit within the meaning of Article 1590 of the Civil Code. The customer may cancel the reservation at no charge up to 30 days prior to arrival (Article 5.2). After this deadline, the reservation is firm and final and cannot be unilaterally canceled; the penalties set forth in Article 5.2 apply as a liquidated damages clause.

2. Cancellation by the customer: no charge up to 30 days before arrival; a sliding scale of fees applies thereafter, depending on the date of cancellation relative to the scheduled arrival date:

• Up to 30 days before arrival: no charge; deposit fully refunded or, upon request, converted into a credit;
• 30 to 21 days prior: 25% of the total cost of the stay (i.e., the amount of the deposit);
• From 20 to 8 days prior: 50% of the total cost of the stay;
• From 7 to 2 days prior (up to 48 hours): 75% of the total cost of the stay;
• Less than 48 hours before arrival, or in the event of a no-show: 100% of the total cost of the stay.

WARRANTIES AND SECURITY DEPOSIT

1. All reservations must be guaranteed with a credit card number that is valid as of the date of your stay; you may be asked to provide confirmation at check-in.

2. Security Deposit: A security deposit of €150.00 to €325.00, depending on the unit type (Std 2/3: €150 – Apt 4: €175 – Apt 4/6p: €225 – Apt 6/8p: €275 – Apt 8/9p: €300 – Apt 8/10p: €325) will be required upon arrival via credit card authorization or any other accepted method. If not collected, this amount will be refunded (or the credit card authorization released) no later than 7 days after departure, less any amounts due under Articles 2.2, 3.3, and 11.

3. The security deposit and/or guarantee may be used in the event of non-payment of amounts due (for lodging and related services), failure to clean the accommodation at the end of the stay, or damage to the accommodations or common areas.

RATES

1. G&C offers a sliding scale of rates starting from the 2nd night for all reservations of 2 nights or more, for all accommodations and during all periods. Reservations are payable in local currency, unless otherwise specified. Prices vary based on different criteria (date of booking, dates and length of stay, type of accommodation, and additional services). They are per unit and per night, regardless of the number of guests (up to the maximum occupancy), and include taxes and utilities (water, electricity, heating). Certain additional taxes (such as a visitor’s tax) may be charged upon final payment.

2. Housekeeping: Services do not include daily or final cleaning. The guest is responsible for cleaning at the end of the stay (unless the housekeeping option has been purchased). Failure to perform cleaning, in whole or in part, will be billed at an hourly rate of €65.00 (including tax); the security deposit (Article 3) may be used to cover this cost.

3. Unless included in the rate or selected at the time of booking, additional services (sheet rental, pet accommodation, cleaning service, etc.) are optional and subject to an additional charge.

• Bedding Set (Fitted sheet + pillowcase + duvet cover + bath sheet + towel) — €13 per person per stay
• Cleaning Kit (Trash bag + sponge + dish soap + all-purpose cleaner + dishwasher tablet) — €9.00
• Regular Cleaning or End-of-Stay Cleaning — from €60 to €195 (depending on the accommodation)
  • • Standard Room (2–3 people): 60.00€
    • Apartment for 4 people: 70.00€
    • Apartment for 4–6 people: 100.00€
    • Apartment for 6–8 people: €137.50
    • Apartment for 8–9 people: 180.00€
    • Apartment for 8–10 people: €195.00

The service includes: - Cleaning of surfaces and furniture – Cleaning of floors – Cleaning of restrooms
The service does not include: – Cleaning and putting away dishes – Cleaning the kitchen and its utensils – Taking out the trash and personal belongings

• Baby kit (folding crib without mattress pad or linens, and high chair) — €12
• Pet— €3 per day
• Laundry Room: Washer and Dryer (detergent included) — €6.00 per use